Student Password Policy Update – July 2025
EIT has updated the student password policy as part of ongoing efforts to strengthen cyber security. From July 2025, all student passwords must meet the following requirements:
- Be a minimum of 12 characters long and include at least one of the following: capital letters, numbers, lowercase letters, or symbols.
- Expire every 180 days.
- Not reuse the last 10 passwords.
- Passwords can only be reset once a day by the self-service portal.
All students will be prompted to reset their passwords the first time they log in for Semester 2.
Need help?
- Phone the Digital Helpdesk on 0800 348 457.
- or Email itsupport@eit.ac.nz .
- or visit the Tairawhiti Campus Library.
- or ask the RLC Learning Facilitators for help.
Student Testimonials
Don’t take our word for it – here’s what our students say:
It has been an amazing learning curve and I feel so much more confident now using the computer in my workplace.
My computing skills have improved very much since I started to study computing at EIT, especially during the Level 3 Course. I really need to work quickly and efficiently in my job.
I have thoroughly enjoyed the course and have learnt some very valuable information which I am already putting into good use.
I have definitely enjoyed the course so far. I find I am more confident navigating the various programme ribbons than I did before starting.
I have enjoyed learning from you and I feel encouraged to go further.
Thank you. It’s been an enjoyable journey and I have learnt heaps and have been putting it to use in my own business.
Our Team
Geoffrey
Programme Co-ordinator
Rosemary
Level 2 Tutor
Gay
Level 3 Tutor
Diana
Programme Administrator